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ORDERING & SHIPPING POLICY
We pride ourselves on our customer service and give you our commitment to offer the best service possible with all your nail care needs.
All Pink Lemon Park Nail Studio gift certificates are shipped via United States Postal Service.
Tracking numbers will be provided by email to all customers to track their packages. If you need an item sooner, we also offer expedited shipping. Please call us for details. Keep in mind, we do not ship orders on weekends or holidays.
ONLINE GIFT CARDS
Customers may pick up orders in store during business hours. You will need proof of purchase (receipt) to claim your gift cards. All orders will be held for up to 30 days. Unclaimed gift cards will be returned and there will be no refunds.
Customers may pick up items at Pink Lemon Park Nail Studio, 1335 Madison Ave., New York, NY 10128.
Our primary carrier is United States Postal Service (USPS) mail. Pink Lemon Park Nail Studio is not responsible for any mis-delivered or lost mail. Tracking numbers will be emailed to all customers so they can track shipments.
Please review our shipping options and policies, and plan your purchases accordingly.
SECURE ONLINE ORDERING
Your online credit card transaction with us is secure. Our site is protected by the Verisign Secure Socket Layering 128-Bit Certificate, the industry-standard encryption technology that ensures safe internet transmission of your personal information. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing the VeriSign SSL Certificate. Also, your browser may give you a pop-up message that you're about to enter a secure area.
Our Commitment to Privacy
Online Account Registration
You may want to register with PinkLemonPark.com to make shopping faster and easier. For non-registered users, we request account information (email address and password), and billing and shipping information. As a registered customer, you only have to enter your billing and shipping addresses and account information once; they will be securely stored in our database for your future use. Using your username and password you may access your account online at any time to add, delete or modify information. If you are using a computer at a public place, we encourage you to log out at the end of your session. Your information may be stored with us, but it will not be accessible to anyone else from that computer.
The Information Collected By PinkLemonPark.com
When you shop with PinkLemonPark.com, we obtain information we need to complete your transaction. This may include your name, shipping address, billing address, telephone number, credit/debit card number with expiration date and your email address. Under no circumstances do we ever share, sell or rent your personal information with outside parties.
HOW WE USE THE INFORMATION COLLECTED
This information is used to confirm your credit/debit card and to contact our customers if we may have questions regarding your order. Email addresses from your billing order may also be used for Pink Lemon Park Nail Studio updates on special promotions. You may request to be removed from our mailing list at any time. We do not share your information with any other marketing firms.
We use this information to ship the online order you place.
Credit/Debit Card Information
We use this information to process your online order, and we may also need to provide this information to the company or companies who process your credit card payments.
After you place an order with PinkLemonPark.com, you will receive an email confirmation that we have received your order. You will receive this email only if you have provided us with your correct email address. We may also need to contact you via email if we have questions regarding your order.
Your email information may also be used for future Pink Lemon Park Nail Studio Email Coupons. We would like to reiterate that under no circumstances do we ever share, sell or rent your personal information with outside parties.
Cookies And Their Use
All sales are final.
No refunds, no extensions, no exchanges, and no returns.